Privacy Policy
Last updated: [02/01/2026]
We are committed to protecting your privacy and handling your personal data with care and responsibility. This Privacy Policy explains how we collect, use, and protect your information when you access our courses, programmes, and group coaching sessions.
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1. Information We Collect
When you register for an account, purchase a course, or participate in group coaching, we may collect the following information:
• Your name
• Email address
• Billing information (processed securely via third-party payment providers such as Stripe or PayPal – we do not store card details)
• Login and course progress data
• Communications you send to us (emails, messages, forms)
During group coaching sessions, participants may voluntarily share personal reflections or experiences. These are shared at the participant’s discretion.
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2. How We Use Your Information
We use your information to:
• Create and manage your course account
• Provide access to courses and coaching programmes
• Communicate important information related to your enrolment
• Improve our programmes and services
• Comply with legal and financial obligations
We do not sell, rent, or trade your personal data.
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3. Group Coaching & Confidentiality
Group coaching sessions are intended to be a safe and respectful space. While we ask all participants to respect confidentiality, please note:
• Information shared in group settings is shared voluntarily by participants
• We cannot guarantee the actions of other participants, though confidentiality is expected and required under our Terms & Conditions
• Participants should avoid sharing information they are not comfortable discussing in a group setting
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4. Data Storage & Security
Your data is stored securely using trusted platforms, including Thinkific and its integrated services. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
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5. Emails & Communications
By enrolling, you may receive:
• Course-related emails
• Programme updates
• Important administrative messages
You can unsubscribe from non-essential emails at any time using the link provided in our emails.
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6. Your Rights
Under data protection laws (including UK GDPR), you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally permitted)
• Withdraw consent for communications
To exercise these rights, contact us at:
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7. Cookies & Analytics
Our platform may use cookies or analytics tools to improve user experience and understand how our services are used. These do not personally identify you.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
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9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
[iaCoaching]
Email: [[email protected]]